Terms and conditions: Agreement  By accessing this website you agree to these terms and conditions. Acceptance of your order The display of any item on our website is not an offer to sell and we shall be under no obligation to supply the products ordered through this website. If items that you order are out of stock, subject to a delay or to a change in price from that shown on your order, we will try to contact you at the email address or phone number you provide when placing the order. If we cannot contact you or receive no response, we will continue to process the remaining items on your order. We will not supply a substitute item without your express authority. At present we can only accept orders in pounds sterling. Delivery We aim to deliver your Kentchurch Butler to the place and person of your choice, in perfect condition and in the shortest possible time. We will contact you if there is a delay. Returns/Exchanges If for any reason you are unhappy with your purchase you can return it for refund within 14 days of delivery. Butlers must be undamaged, unused, and in their original packaging and returned with your receipt. Payment Payment can be made securely online with most cards using our payment provider PayPal. On-line banking can also be used and our bank details are as follows:Bank Name = BarclaysAccount name = Kentchurch Butlers/ R T MILTON-GOODHEADAccount number = 63953408Branch number = 20 60 88IBAN = GB08 BARC 2060 8863 9534 08 All online transactions are subject to validation checks by the card issuer and processed using a secure server. None of the purchaser's card details are retained by us but are forwarded directly to the processing bank as you make your purchase. Payment may only be made in pounds sterling. Privacy Policy We respect your concerns about privacy and follow strict procedures to protect customer's information. Postal addresses and telephone numbers are used for processing orders, delivering merchandise and for when communication is needed. Postal and email addresses will be kept and used for periodic mailings regarding new products and developments at Kentchurch Butlers. We do not store any of your financial information such as credit or debit card numbers and bank details. Such information that is given is destroyed after the purpose for which it is given has been completed. We do not disclose information you provide to third parties. Statutory rights These terms and conditions do not affect your statutory rights.  Copyright This website is owned and operated by Kentchurch Butlers. All pictures, designs, logos, photographs and other materials on the site are copyrighted to Kentchurch Butlers. Reproduction in whole or part of our website is strictly prohibited without prior written consent from us.  CONTACT US:  Kentchurch ButlersSunnymeadSmallwell LaneAshpringtonTotnes, DevonTQ9 7EDEngland  Tel: 01803 732933 Mobile: 07774 95 95 61 Www.Kentchurchbutlers.Co.Uk roger@kentchurchbutlers.co.uk